movemate support
Raise a request
Tell us what happened with your delivery and we'll get on it. You'll receive a reference number and email updates as we work on it.
What is this about?
Track / general query
Tracking status, ETA, how to track
Delivery issue
Delayed, stuck, wrong address / contact
Item missing
Something is missing from the delivery
Item damaged
An item arrived damaged
Return / pickup
Arrange a pickup or return
Your details
Order details
In your registered WhatsApp, search "Movemate" to find your LR number
Describe the issue
Photos (up to 5, images or PDF)
Movemate • We typically respond within our published service times.